Most companies and organisations now recognise the importance of using suppliers who can provide a level of service that is backed by an approved Quality Management System. Consideration of quality management issues are key to providing stakeholder confidence in the service we provide.

UKHSA's Environmental Radiological Assessment Services (ERAS) is certified to Quality Management Standards ISO 9001:2015 by Lloyd's Register (LR). The service strives to provide the best possible advice and services on the protection of people from ionising radiation, and seeks continually to improve this provision. We are flexible and manage available skills and resources to identify key issues, develop advice and provide authoritative answers to queries from within UKHSA and from external customers such as Government Departments and Agencies. Tools, techniques and expertise are continually developed and training provided to ensure that staff can provide the best possible advice and services. We continually improve the provision of advice and services.